Digital Health Operations
Consultants at Linchpin understand the importance of those critical first hires, the talent that creates the foundation of your digital health service. As your service develops and grows, questions about capacity planning, utilization forecasting, and how to measure the efficiency and impact of your current providers naturally arise. If you find yourself contemplating the following questions, we can support you.
​
-
When is the right time to scale your service?
-
What does scale look like within different markets and channels?
-
Which skills and competencies are necessary when sourcing candidates and building functions?
-
What roles and responsibilities are needed to succeed, when you must balance overhead and spend?
-
How do you train your staff effectively?
-
What do sufficient onboarding, performance management, and professional growth trajectories look like?
Product Strategy & Development
Defining a clear product strategy is essential in digital health, where requirements vary significantly across Digital Therapeutics, mental health products, healthcare services, and well-being solutions. A well-informed strategy must address not only what to build but also how to stage development effectively. This includes understanding healthcare compliance, regulatory, and legal requirements, as well as ensuring alignment with current standards of care, best practices, and ethics critical to traditional healthcare products and services.
At Linchpin, we specialize in designing and developing digital health products with expertise spanning D2C, B2B, B2B2C, and payor/insurance channels. We help minimize product debt, validate proof-of-concept, and evaluate how product decisions impact your business model and commercialization strategy. Ready to navigate these complexities? Contact Linchpin today.
Leadership and Organizational Excellence
Digital health companies thrive by addressing critical gaps in the healthcare system, but their success also depends on the strength of their teams. High attrition is both disruptive and costly, and traditional metrics like job titles or years of experience often fall short in assessing a candidate's leadership and management effectiveness.
​
Investing in professional development and creating opportunities for upward mobility are tangible ways to foster loyalty and inclusivity. Linchpin consultants bring extensive experience in building and leading teams at startups of all stages. With a proven track record of mentoring, coaching, and supporting employees, we can help you cultivate a culture that prioritizes employee growth and commitment. Let us partner with you to build a resilient, inclusive team that drives long-term success.